2024 - 2025 College Catalog 
    
    Nov 13, 2024  
2024 - 2025 College Catalog

HOSP 310 - Training & Development for the Hospitality Industry


Credit Hours: 3
Lecture Hours: 3
Laboratory (or Other) Hours: 0

Prerequisite(s): HOSP 105  and HOSP 210 , or permission of the instructor
Corequisite(s): None
Restriction(s): None

This course is designed to develop critical-thinking, analysis, decision-making, and management skills related to hospitality human resources management. The case study method, collaborative learning and hands-on projects are the primary vehicles for instruction.

Student Learning Outcomes of the Course:
  1. Explain the importance of training to the effective operation of the hospitality organization
  2. Interpret and examine levels of employee productivity to assess training needs
  3. Identify and critically evaluate current and prospective training techniques and tools
  4. Differentiate between management and line level training best practices and explain how each can be applied within specific hospitality organizations
  5. Appraise effectiveness of training tools, techniques, and methods to determine success and areas for future improvement
  6. Determine whether in-house training or outsourcing is most effective for organizational success
  7. Recognize and apply available and emerging technologies
  8. Adhere to classroom policies and demonstrate/exhibit professional behavior