DSNY 212 - Disney Experiential Learning

Credit Hours: 3
Lecture Hours: 3
Laboratory (or Other) Hours: 0

Prerequisite(s): Acceptance in Disney Program
Restriction(s): None

Corequisite(s): None

Offered at Disney World in Orlando, Fl. The course combines academic classroom education with on-site learning opportunities at the Walt Disney World Resort property. Classroom instruction centers on theories of adult education, experiential learning, the role of learning in corporations, and the importance of intellectual capital. Participants will hear, see, and experience learning opportunities that augment classroom learning.

Student Learning Outcomes of the Course:

Assess the impact of heritage, communication, technology, and the global economy on the overall internship work experience and the development of transferable knowledge and skills.
Compare and contrast communication strategies as they relate to cast excellence, guest satisfaction, and business results.
Characterize the knowledge, skills, and behaviors needed by leaders to achieve success.
Examine the role technology plays in cast development, guest expectations, and in achieving positive business results.