BUSI 347 - Advanced Supervision

Credit Hours: 3
Lecture Hours: 3
Laboratory Hours: 0

Prerequisite(s): BUSI 200 or HOSP 105 and BUSI 237 or HOSP 210

Restriction(s): None

Corequisite(s): None

A course designed to cover supervisory principles and practices and the relationship between first line supervisors, related human resource skills, and management goals. Examines effective supervisory techniques and basic principles of human behavior. Includes motivation. Morale, communication, leadership and discipline.

Student Learning Outcomes of the Course:

Students should be able to objectively comment on constructive, destructive and benign behaviors, describe these behaviors, and discuss supervisory response.
Students should be able to organize a team to achieve organizational objectives preparing a comprehensive job analysis, job descriptions, and demonstrating specific uses of these tools.
Students should be able to formally evaluate employees, analyze employee grievances, investigate facts and demonstrate various effective procedures in taking disciplinary actions.
Students should demonstrate specific supervisory planning techniques in the areas of communication, remuneration, and labor cost control.
Students should demonstrate an understanding of the legal responsibilities of management.
Students will be able to apply the concepts of supervision to a project case. They will design a training program, a recognition and rewards program, and a system of discipline.